Refund policy

We want you to love your purchase from Liv at the Altar! If for any reason you are not completely satisfied, we’re here to help.

Returns

Items may be returned within 14 days of delivery.

Items must be:

Unworn, unwashed, free of stains, odors, or damage, in original condition with tags attached

 

Non-Returnable Items

The following items are final sale and cannot be returned:

Accessories, jewelry, hats, clearance, or sale items, seasonal items, customized or made-to-order items, beauty or personal care products

 

Exchanges

If you need a different size or item, please contact us. Exchanges are subject to product availability.

 

Damaged or Incorrect Orders

If you receive a damaged or incorrect item, please email us within 3 days of delivery with:

Your order number

Photos of the item

A brief description of the issue

We will make it right as quickly as possible.

 

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

 

Refunds

Once your return is received and inspected, approved refunds will be issued to your original payment method within 5–10 business days.

 

Contact Us

For return questions, please contact us at:

📧 info@livatthealtar.com

🌿 Liv at the Altar